Refund Policy

1.Refunds

1.1    We will give you a refund for the price you paid to us in respect of any product properly returned by you in accordance with this policy.

1.2    We will refund to you the original delivery charges relating to the returned product.

1.3    We will not refund to you any costs you incur in returning the product to us.

1.4    We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

1.5    We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we receive your returned product.

2. Improper returns

2.1    If you return a product in contravention of our Returns Policy, you do not have any other legal right to a refund or exchange in respect of that product:

(a)    we will not refund the purchase price or exchange the product;

(b)    we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and

(c)    if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.